Customer support assistant
Launched a governed assistant integrated with existing systems to resolve top FAQs and triage complex cases.
We design customer-ready AI assistants, resilient AI automations, and modern web and mobile apps—built with governance, security, and measurable ROI from the start.
Industries we serve
From discovery to production—focused on outcomes, security, and adoption.
Helpful, brand-safe assistants that answer questions, complete tasks, and hand off to humans—improving CSAT and reducing handle time.
Resilient automations and human-in-the-loop workflows that reduce cycle time and errors across operations, service, and finance.
Modern apps and data experiences that surface the right information at the right moment—driving better decisions and measurable ROI.
Principles that guide every engagement.
Transparent roadmaps, clear metrics, and proactive communication—so you always know what’s next and why.
We align to your goals and constraints, shaping solutions that fit your teams, processes, and risk profile.
From orchestration patterns to governance, we bring hard-won playbooks to accelerate value and reduce risk.
Distributed talent and delivery—covering discovery, build, and run with follow-the-sun responsiveness.
Experience across finance, healthcare, and public sector—embedding security, compliance, and observability from day one.
A snapshot of outcomes we’ve delivered.
Launched a governed assistant integrated with existing systems to resolve top FAQs and triage complex cases.
AI Agent assisting healthcare staff by draftin visit notes from transcripts with human-in-the-loop review and full audit trail.
Automated price updates and low-stock alerts across channels with approvals and rollback safeguards.
Testimonials
Hear how teams across financial services, healthcare, and other industries partner with Nova-Tech to scale AI and automation with confidence.
Global Financial Services firm
“Nova-Tech quickly became a trusted advisor. They helped us move from slideware to a governed AI assistant in production in under twelve weeks—without compromising security or compliance.”
Academic Medical Center
“Their team understood both our clinical workflows and regulatory constraints. The documentation copilot they delivered reduced time spent on notes and freed our teams to focus on patients.”
Retail & eCommerce brand
“Nova-Tech helped us automate pricing and inventory workflows end to end. We saw measurable margin lift within the first quarter and a clear roadmap for what to tackle next.”
Let’s identify high-value use cases, validate quickly, and scale responsibly—with governance and measurable ROI.